We've got you covered with our 30-day returns policy. Returns are eligible on socks that have been delivered within the last 30 days and are in as-new condition.
You are eligible to return items for an exchange or refund for pairs of socks that:
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Have been delivered within the last 30 days, and,
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Are in as-new condition and have not been removed from the packaging
Trying a pair on: we know you need to check the fit. We'll accept back one pair per order that has been opened, tried on or repackaged, so you can test the size before opening the rest. All other pairs need to be as-new and unopened. Our tip: try one pair before you open the others.
If your items are eligible for a return, please contact us, along with your order number, and we'll get right back to you with the return address if needed. Note that at this time we are unable to offer free shipping on returns or provide shipping labels - it is your responsibility to return the items to us.
Refunds will be made after your returned items arrive and pass inspection. Please allow up to one week for your return to be processed once the parcel reaches us. Refunds are processed back to you via the method used in the original purchase, unless an exchange has been requested, in which case an exchange order will be created with free shipping back to you.
We do not take responsibility for any items lost during the return shipping and note that we will assess all returns, and any items returned that have been obviously repackaged and/or are not as new (covered in dust, pet hair etc) will not be accepted and will be disposed of.